Description & Rationale

Communication is the indispensable skill required for every leader. However, few are born with the skills required for good communication and need to learn these skills. The skills of communication include speaking, listening and responding, as well as reading and writing. It is important to recognize that each of these skills is influenced by the leader’s experience, awareness, focus, personality, emotional intelligence, degree of sincerity and level of respect for others. This competency focuses on personal communication and how this is reflected in conversation.

Resources

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Syllabus: 2.30 Communication

2.31 Syllabus

Description and Rationale

Communication is the indispensable skill required for every leader. However, few are born with the skills required for good communication and need to learn these skills. The skills of communication include speaking, listening and responding, as well as reading and writing. It is important to recognize that each of these skills is influenced by the leader’s experience, awareness, focus, personality, emotional intelligence, degree of sincerity and level of respect for others. This competency focuses on personal communication and how this is reflected in conversation.

Objectives

Upon completion of this Competency the candidate should:

• Have a greater understanding and appreciation of the need to develop the skills necessary for effective communication.
• Become aware of areas of growth needed through the various Assessments and reflective questions.
• Begin to take practical steps in order to grow in their ability to communicate effectively in their personal and professional relationships.
• Have an accountability partner or mentor who can help them on this journey.

Core Requirements

• The candidate will complete the following readings:

Overview of Communication Skills and Competencies

• The candidate will complete the Communication Skills Self-Assessment as well as the Communication Skills Third-party Assessment and be prepared to discuss their responses with their mentor.
• The candidate will also complete all written requirements included in the Overview of Communication Skills and Competencies.

Mentoring Goals

• To help the candidate assess the level of effectiveness of their current communication skills  and areas they need to grow and develop.
• To assist the candidate to develop new communication skills and become more self aware of their communication style and how it affects others.
• Using the Candidate Evaluation and other resources provided, the mentor will design a development plan for the candidate in order to achieve greater competency as a communicator.

Candidate Evaluation

• The candidate will be evaluated as to their level of development in this competency (Undeveloped, Developed, or Proficient). Using the chart provided, the mentor will facilitate a discussion regarding what areas of communication that the candidate sill needs to grow.

Development Plan

• Based upon the Candidate Evaluation, an appropriate development plan will be designed to help the candidate grow in their effectiveness as a communicator.
• This will include further work from the core readings, additional comprehensive learning, supplemental assignments, and various practicums.